Pursuant to Regulation (EU) 2016/679 (hereinafter “Regulation”), this page describes the procedures for the processing of personal data of users browsing the website of www.dualsanitaly.it Dual Sanitaly S.p.A. (hereinafter DUAL Sanitaly).

This information does not concern other websites, pages or online services that can be reached via any hyperlinks that may be published on the websites but which are attributable to resources outside Dual Sanitaly’s domain.


The data controller is Dual Sanitaly S.p.A. with registered offices in Via E. De Sonnaz 19 – 10121 Turin (Email: privacy@dualsanitaly.it).


The personal data specified in this page are processed by Dual Sanitaly to verify the proper functioning of the website or to respond to requests from users in order to provide services. The supply of services requested by users therefore represents the legal basis for the processing.


Browsing data   

The IT systems and software procedures used to run this website acquire, during their normal operations, certain personal data the transmission of which is implicit in the use of Internet communication protocols.

This category of data includes IP addresses or domain names of computers and terminals used by users, the URI/URL (Uniform Resource Identifier/Locator) of the requested resources, the time of the request, the method used to submit the request to the server, the dimension of the file obtained as a response, the numerical code confirming the status of the response given by the server (completed, error, etc.) and other parameters relating to the users operating system and IT environment.

This data, which is necessary for using the web services, is also processed for the purpose of:

  • obtaining statistical information on the use of services (most visited pages, number of visitors per hourly or daily slots, geographical areas of origin, etc.);
  • controlling the correct functioning of the services on offer.

The browsing data are cancelled immediately after being aggregated (except in the event of judicial authorities investigating crimes).

Data communicated by users

The optional, explicit and voluntary sending of messages to the contact addresses of Dual Sanitaly, as well as the filling in and sending of forms that can be found on the website www.dualsanitaly.it, involve the acquisition of the sender’s contact details (which are necessary for responding) and all personal data included in the respective items of correspondence. Users are free to decide whether to supply their own personal data, but a failure to do so might not make it possible for users to receive the required service.

This data will only be stored for the period of time necessary for responding to requests by users and in any case for a period not exceeding 24 months, after which time they shall be deleted.

Cookies and other tracking systems

We do not use cookies for profiling users or any other tracking systems. We do use:

  1. (non-persistent) session cookies in a manner that is strictly limited for ensuring secure and efficient browsing of the websites. These cookies ensure normal browsing and use of the website;
  2. analytics cookies to collect information in an aggregate and anonymous form on the use of the website by users. This information is processed in order to improve the use of the website and make content more interesting and relevant to user requirements. Analytics cookies are sent by the website or domains owned by third parties.

The prior consent of users is not required for the installation of these cookies. The memorisation of session cookies on devices or browsers can be controlled by users, who may block the installation of technical cookies. However, the absence of technical cookies may affect access to the website, or use of the website either partially or entirely, and may also affect the ability of users to enable or disable specific functions.


Recipients of data collected on the website www.dualsanitaly.it are parties who provide Dual Sanitaly with development and maintenance services for its web platform and services relating to the development, supply and operational management of its technological platforms. These parties are appointed as data processors by Dual Sanitaly.


Pursuant to articles 15 and following of Regulation (EU) 2016/679, data subjects have the right at any moment to access, rectify, update, supplement, erase, limit and oppose the processing of their personal data by presenting a written request to the controller or using the address  privacy@dualsanitaly.it.

Moreover, where data subjects consider this appropriate in terms of the processing of their personal data by Dual Sanitaly S.p.A., they have the right to lodge complaints with the supervisory authority for the protection of personal data.